Your FAQs Answered:
Tell me something about the prints and canvases at Elizabeth Hesp Fine Art?
Original digital images are printed on archival quality fine art paper and canvas only. Custom sizes available subject to image size and camera aspect ratio.
The watermark of Elizabeth Hesp Fine Art will not appear on final print or canvas. Limited edition where mentioned will be up to 25 only, unless otherwise stated.
Will the printed copy look the same as the website image?
Please note that differences between individual monitors may slightly effect image as seen on screen and the original print.
Images are of low resolution at this site, for ease of upload. Final printed copies are of optimum detail and quality, as they are printed from a much larger print file of maximum resolution.
How long will it take for me to receive my order?
Prints and canvases from Elizabeth Hesp Fine Art are printed on demand only.
Printing is sourced out to reputed and professional fine art photography printing labs in Kingston or outside of Kingston. The process is strictly monitored and completed according to the artist’s specifications.
Mounting and Framing is also outsourced which is professionally completed according to artist’s guidelines based on the project requirements.
This is why it may take anything from 2 to 4 weeks for the order to be ready for pick up or shipping.
Tell me more about shipping?
Once order is received you will be contacted by email and informed when artwork will be ready for shipping to your mailing address and notified of any extra shipping costs (if applies).
Orders are ready for pick-up in Kingston within a minimum of 14 business days. Please allow a minimum of 2-3 weeks for delivery of order outside of Kingston Ontario, unless mentioned otherwise.
What are the shipping companies used by Elizabeth Hesp Fine Art?
They are Fed Ex, UPS, and Canada Post.
What if I receive my shipment damaged in transit?
Returns are done within 14 days, only on orders damaged in transit. Order must be returned for checking before credit voucher is processed for the same price, minus shipping and handling.